Legal Notice

Effective Date: 25-07-2025

At Paix et Amour, we value your privacy. This policy explains how we collect, use, and protect your information when you visit www.paixetamour.com.

1. Information We Collect

Personal Information: Name, email, phone, billing/shipping address, payment details.

Non-Personal Information: IP address, browser type, device info, cookies.

2. How We Use Your Information

Process and fulfill orders

Respond to inquiries

Improve our website and services

Send marketing updates (only if you opt-in)

Prevent fraud and ensure security

3. Data Sharing & Cookies

We only share data with service providers (payment processors, shipping partners). Cookies help enhance your experience.

4. Your Rights

You may request access, correction, or deletion of your data by emailing support@paixetamour.com.

5. Contact

📧 Email: admin@paixetamour.com

Terms & Conditions

By using our website, you agree to the following:

1. Use of Website

You agree to use our site lawfully and not infringe on the rights of others.

2. Orders & Payments

Prices are in GBP (£) and include applicable taxes.

Orders are confirmed after successful payment.

3. Shipping

We aim to ship promptly, but delays due to external factors are beyond our control.

4. Intellectual Property

All content, including the Paix et Amour logo and designs, is protected by copyright.

5. Limitation of Liability

We are not liable for indirect damages from using our products or website.

6. Changes to Terms

We may update these terms anytime. Continued use implies acceptance.

Returns & Refund Policy

We want you to love your Paix et Amour purchase. If you’re not satisfied, please read our policy:

1. Eligibility for Returns

Items must be returned within 14 days of delivery.

Products must be unused, unworn, and in original packaging with tags.

Custom or final-sale items are non-refundable.

2. Process

Email admin@paixetamour.com to initiate a return.

Once approved, send the item back at your expense (unless faulty).

3. Refunds

Refunds are issued to your original payment method within 7–10 business days after receiving the return.

4. Exchanges

Exchanges depend on product availability. Contact us for assistance.